Terms of Service

Last Updated: March 17, 2026

Welcome to PINCHIEH LANGUAGE SOLUTIONS SDN. BHD.. By accessing our website (https://pinchieh.com.my) and using our AI-driven solutions (collectively, the “Services”), you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our Services.

2. Use of Services

You agree to use the Services only for lawful purposes. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Intellectual Property Rights

All content, technology, software, AI algorithms, and branding (including the “Mock Master AI” engine) are the exclusive property of PINCHIEH LANGUAGE SOLUTIONS SDN. BHD. or its licensors. You are granted a limited, non-exclusive license to use the Services for personal or authorized business use only. No part of our technology may be reproduced or reverse-engineered without prior written consent.

4. User Conduct

Users shall not attempt to interfere with the proper working of the Services, bypass security measures, or use the Services to generate harmful or infringing content.

5. Limitation of Liability

To the maximum extent permitted by Malaysian law, PINCHIEH LANGUAGE SOLUTIONS SDN. BHD. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services. Our Services are provided “as is” without warranties of any kind.

6. Termination

We reserve the right to suspend or terminate your access to the Services at our discretion, without notice, for conduct that we believe violates these terms or is harmful to other users or our business interests.

7. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

8. Contact Information

For any questions regarding these Terms, please contact us at info@pinchieh.com.my.

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