Last Updated: March 16, 2026
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PINCHIEH LANGUAGE SOLUTIONS SDN. BHD. (Company No: 202501059959 (1661365W)) (“we,” “us,” or “our”) is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
1. Collection of Personal Data
We collect personal data that you voluntarily provide to us, including but not limited to your name, email address, contact information, and payment details when you use our AI-driven language assessment solutions.
2. Purpose of Data Processing
We process your personal data for the following purposes:
- To provide and maintain our services, including Mock Master AI.
- To process transactions and manage your subscription.
- To improve our AI algorithms and user experience through data analytics.
- To comply with legal and regulatory obligations in Malaysia.
3. Disclosure to Third Parties
We do not sell your personal data. We may disclose your data to trusted third-party service providers (e.g., cloud hosting or payment processors) strictly to facilitate our services, provided they adhere to PDPA-compliant security standards.
4. Data Security
We implement industry-standard technical and organizational measures, including SSL encryption, to safeguard your personal data against unauthorized access, loss, or misuse.
5. Your Rights
Under the PDPA, you have the right to:
- Request access to your personal data held by us.
- Request correction of any inaccurate personal data.
- Withdraw your consent for data processing. To exercise these rights, please contact our Data Protection Officer at info@pinchieh.com.my.
6. Cookies and Tracking
Our website uses cookies to enhance functionality and analyze traffic. You may adjust your browser settings to refuse cookies, though this may limit certain features.